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Last updated October 31, 2026

Simple, fair returns on unused training gear and unopened skincare.

14 daysto return from delivery
Unusedgear in original packaging
Sealedskincare, never opened
Amazonorders follow Amazon’s policy

01Where you bought it

MIRA&SA products are sold through two channels, and the return rules depend on where you placed your order.

  • Our online store. Returns are handled by us under this policy.
  • Amazon. Returns follow Amazon’s own return policy and are started from your Amazon account under Your Orders.

This website is a brand showcase. Orders are not placed on this site.

02Return window

You can return eligible items bought from our online store within 14 calendar days of the date you received your order. Please contact us within this period to start a return.

03What can be returned

  • Training gear (mats, resistance bands, water bottles, cooling towels) that is unused, clean and in its original packaging.
  • Skincare that is unopened, with the original seal intact.

04What can’t be returned

For hygiene and safety reasons, we can’t accept:

  • Skincare that has been opened, used or has a broken seal.
  • Training gear that shows signs of use, wear or washing.
  • Items returned without their original packaging.
  • Items damaged through misuse after delivery.

05How to start a return

  1. Contact us within 14 days of delivery with your order number and the items you would like to return.
  2. We will reply with return instructions and the return address.
  3. Pack the items securely in their original packaging and send them back.
  4. Once your return arrives, we will inspect it and confirm by email.

06Refunds

Approved refunds are issued to your original payment method within 10 business days of us receiving your return. Your bank or card provider may take a few extra days to show the funds. Original shipping costs are not refunded unless the return is due to our error.

07Damaged or incorrect items

If your order arrives damaged, defective or not as ordered, contact us within 14 days of delivery with your order number and a photo of the item. We will send a replacement or a full refund, including shipping, at no cost to you.

08Questions

For any question about a return, message us on Instagram at @2007mirasa or use our contact form.